Privacy Agreement ENERGYKING
Last updated May 2018
Your privacy is important to us. After all, when you call on ENERGYKING and transfer your data, you are communicating personal data to us. You must then be able to trust us to handle this data carefully and confidentially. This Privacy Agreement tells you how ENERGYKING does this.
This Privacy Agreement also applies to the website www.energyking.be managed by ENERGYKING, with registered office at 3020 Herent, Halleboomstraat 1 box C2 with company number BE0806516101 (hereinafter "ENERGYKING" or "we").
By signing this Privacy Agreement, you acknowledge that you are aware of your rights contained in Chapter III "Rights of the Data Subject" of the General Data Protection Regulation dated April 27, 2016.
What personal data do we collect?
- Own data
When you decide to provide identifying information to ENERGYKING, whether through the website or otherwise, we collect personal data. ENERGYKING collects name and contact information such as name, position, address, phone number, email address, cell phone number and bank account number.
Furthermore, we collect the content of each communication for as long as is necessary to provide you with our services.
You can visit our website without providing any personal data. In that case, however, it is possible that certain data may be collected via Cookies, for example to record the language in which you view the website.
Our website uses functional Cookies. Cookies are small information files that are automatically stored on your computer's hard drive. Cookies can make the use of the website faster and more efficient. They cannot damage your computer or the files on it.
Such a Cookie stores information about certain preferences (choice of language, the browser used, IP address, ...) and can remember certain contact information (login, password). Cookies allow you to be recognized on our website when you revisit it and allow us to serve you even better on your next visit.
Cookies enable ENERGYKING to monitor and analyze the use of the website for the customer's benefit as well as with the customer's consent (examples of cookies: Google Analytics, Facebook pixel,...).
You can always refuse those Cookies through your browser setting. If you do so, the website or parts of it may no longer work properly.
- Third party data
If you transfer personal data from third parties to ENERGYKING for the execution of the agreement with ENERGYKING, this personal data remains in your ownership. ENERGYKING is under no circumstances responsible for this data, if, for example, this data is incorrect.
What do we use your personal data for?
We use the personal data you communicate to us:
- For the establishment and execution of the agreement concluded with you;
- To inform you about our services, new events or industry happenings, to send you (news) messages and promotional messages;
- To evaluate our operation and service;
- To answer your questions and communicate with you. For the processing of personal data, we invoke your consent and/or the agreement signed by you, or a legal obligation or because of a legitimate interest.
Who has access to your personal data?
ENERGYKING shares your personal data with your consent as necessary to provide you with our services or as required by law. We may share your personal data with affiliates or third-party service providers who process data on our behalf. When these service providers act as data processors on our behalf, they are not permitted by us to use or disclose this data in a manner inconsistent with the cases described in this Privacy Agreement. We do not sell the personal data we have collected to third parties nor do we disclose it to them, except as described in this Privacy Agreement or as disclosed to you at the time of collection. We may also disclose your personal data:
- when certain laws or legal proceedings require us to do so;
- in connection with an investigation of suspected or actual fraudulent and illegal activities. We reserve the right to transfer personal data in the event we were to sell part or all of our business or assets. Should such a sale occur, we will take all reasonable measures to induce the transferee to process the personal data provided to us properly and in a manner consistent with this Privacy Agreement.
How long will your personal data be kept?
ENERGYKING keeps your personal data as long as necessary to provide you with our services or for other essential purposes, such as meeting our legal obligations. Data will be deleted 5 years after the termination of any cooperation or after the last contact between us, except in case of an ongoing dispute.
What are your rights?
- Right of inspection, correction and supplementation
You may exercise the right to access, correct and supplement your personal data at any time. This can be done by sending a request with a copy of your identity card to email@example.com
- Right to transferability
You have the right to receive the personal data you have given us in a structured, common and machine-readable form, with or without the intention of transferring the personal data to another party.
- Right to erase data
You can exercise the right to erase personal data at any time. This can be done by sending a request with a copy of your identity card to firstname.lastname@example.org
In response to such request, we will make no further use of your personal data and will retain such personal data only to the extent and extent that it would be necessary to fulfill a legal obligation.
- Right to object and complaints
If you wish us to stop processing your personal data, you may withdraw your consent - in whole or in part - at any time. However, this may mean that we can no longer provide our services. This can be done by sending a request with a copy of your identity card to email@example.com.
If you have a question or complaint about the processing of your personal data, you may address it to firstname.lastname@example.org. We undertake to provide a timely response to these requests and complaints.
In addition, if you feel that any of your rights have not been respected, you can also file a complaint with the Belgian Privacy Commission (see: https://www.privacycommission.be).
Are your personal data safe with us?
We have taken appropriate physical, technical and organizational security measures to effectively protect your personal data from unauthorized access and use and disclosure.
Thus, only authorized persons are given access to your personal data, after entering username and password, among other things, through encryption via SSL technology.
If a data breach has been detected at your premises, you should report it immediately to ENERGYKING .
Respecting the rules of data protection
If you have further questions about this Privacy Agreement, wish to exercise your rights, or wish to change the data or settings you have provided, contact us here:
Address: By mail: Halleboomstraat 1 box C2, 3020 Herent, E-mail: email@example.com